Frequently Asked Questions

Everything you need to know about shopping with Slip.

How long will it take for my order to arrive?

Standard shipping typically takes 3-5 business days within the continental US. You will receive a tracking number via email as soon as your package leaves our warehouse.

What is your return policy?

We offer a 30-day return window for all unused items in their original packaging. Simply visit our returns portal to start your request and receive a prepaid shipping label.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), as well as PayPal, Apple Pay, and Google Pay for a seamless checkout experience.

Do you ship internationally?

Yes, we ship to over 50 countries worldwide. Shipping costs and delivery times vary by location and will be calculated automatically at checkout.

How can I track my order status?

Once your order is processed, you can track its journey through the 'Order History' section of your account or by clicking the link in your shipping confirmation email.

What should I do if my item arrives damaged?

We take great care in packaging, but if an item arrives damaged, please contact our support team within 48 hours of delivery with photos of the package for a free replacement.